Change management consultants are consultants who specialize in taking their clients through organizational changes, through a systematic process. The client moves from the current state to future desired state. Many organizations may know that there is need to change in terms of company structure, technology, operations or leadership but may not know how to go about such change successfully. The consultants come in to advice the client by helping them identify the areas that need to change and how to effect such change successfully.
There are five important elements that need to be considered when an organization desires changes. Change management consultants are there to walk the client through each of these elements. They are:
Analysis of the current status
An organization has to take a thorough analysis of the current state of affairs noting the weaknesses and problems that warrant change. This is the point where to ask the why and where question. Why is change necessary and where is change required? Each department and process of the organization is scrutinized in terms of the role it plays and its efficiency.
Formulation of the desired status
It is important to draw a clear picture of where the organization desires to go and be after change is successfully effected. The goals and objectives of change must be clearly stated and understood by the management and the consultants.
Communication of the intention to stakeholders
Many people do not embrace change with ease. It is therefore very important to communicate the plans the organization has to all the stakeholders. These include employees, clients, suppliers, shareholders and any other stakeholders. Time should be taken to ensure that stakeholders understand the need than necessitates such change.
The organization then goes ahead and implements the desired changes. Change can be effected in phases. During implementation, training of staff members is necessary to ensure that they understand and can work efficiently in the new environment. During implementation new members of staff may be acquired and there may be need to lay off old member of staff. This must be done professionally and in the right way.
Post implementation analysis
A post implementation analysis is very necessary to compare the results achieved with the desired results. This is also the time to ensure that all stakeholders have settled into the new environment. Should there be need for further training or any more change, it is identified and plans for further training or change.
Change is a part of life and all organizations have to embrace change once in a while. With changes in the market place, technology, globalization and so on, all companies require to be extremely versatile to adopt themselves to such global changes.
It is therefore important to seek professional help from change management consultants to ensure such change is seamless and successful, leading to a more efficient and profitable organization with satisfied stakeholders.
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